Why does responsible gambling matter?
At www89, we believe Sports Betting and online gaming are only truly enjoyable when they're controlled and planned. Responsible gambling isn't just about following rules — it's a conscious choice to protect yourself and your family.
In Bangladesh, many people start betting for fun, but it can gradually become a habit. www89 raises awareness from the start to help users avoid that situation. Our responsible gambling program isn't a formality — it's a genuine commitment.
Responsible gambling rests on three principles: knowing your limits, setting boundaries on time and money, and seeking help when needed. www89 provides dedicated tools and support for each of these.
Remember — betting is a form of entertainment, not a source of income. No bet is ever guaranteed to win, so never chase your losses by placing more bets out of fear.
Www89's Responsible Gambling Tools
Features we provide to protect every player
Set Deposit Limits
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.
Time Limits & Reminders
Set how long you spend on the platform each day. Once your time is up, www89 automatically sends a reminder and can end your session if needed.
Cooling-Off Period
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in or placing bets will be completely disabled.
Self-Exclusion
For a longer break from gambling, you can self-exclude for 6 months, 1 year, or permanently close your account. No marketing communications will be sent during the exclusion period.
Betting History & Analytics
View your full betting history, win/loss stats, and spending summary at any time. Analyze your habits and make informed decisions.
Support & Counselling Referrals
When signs of addiction appear, www89 provides direct support and, where needed, guidance toward professional counseling services. You are not alone.
How to use the protection tools
Www89's responsible gambling tools are simple to use. After logging in, go to "Account Settings" and look for the "Responsible Gambling" section — you can activate any tool in just a few clicks.
Log in to your account
Log in to www89 with your registered mobile number or email address.
Go to the Settings menu
Click the profile icon in the top right corner and select "Account Settings".
Open the "Responsible Gambling" tab
Go to the Settings page and click the "Responsible Gaming" tab.
Set your preferred tools
Deposit limits, time limits, cooling-off, or self-exclusion — activate whichever tools you need.
Confirm & Save
Once you confirm your changes, they take effect immediately. You'll receive a confirmation via SMS or email.
If you're having trouble or need direct assistance Help Centerto get in touch. Our team is available 24 hours a day.
Limit Setting Rules
Learn more about how each tool works
Daily Deposit Limit
Set a maximum amount you can deposit each day. Once the limit is reached, no further deposits will be allowed until the following day. Limit reductions are instant; increases take 7 days to apply.
Weekly & Monthly Limits
Weekly and monthly limits can also be set separately for longer-term budget planning, helping you avoid major losses by the end of the month.
Loss Limit
Your session will automatically end once you hit a set loss amount, helping you avoid chasing losses with emotional bets.
Session Time Limit
Set a limit on how long you play in one sitting. When your time is up, a reminder will appear on screen prompting you to take a break.
Reality Check
A pop-up will appear at regular intervals showing a summary of your current session time and spending — so you can make informed decisions as you play.
Permanent Account Closure
If you decide you no longer want to play, you can permanently close your account. This decision cannot be reversed — and we respect that.
Limit Change Policy
Under www89's responsible gambling policy, user protection is the top priority. Limit reductions take effect immediately, while increases are subject to a mandatory waiting period.
| Limit Type | Decrease | Increase | Cancel |
|---|---|---|---|
| Daily deposit | Instant | After 7 days | After 7 days |
| Weekly Deposit | Instant | After 7 days | After 7 days |
| Monthly deposit | Instant | After 30 days | After 30 days |
| Cooling-Off | — | — | After expiry |
| Self-Exclusion (6 months+) | — | — | After period + 7 days |
| Permanent Closure | — | — | Not possible |
Waiting periods are intentional, giving you the chance to reconsider decisions made in the heat of the moment. It's there for your protection.
Are your betting habits healthy?
If you answer "yes" to most of the questions below, it may be time to pause and reflect.
I sometimes place more bets to try to win back what I've lost.
You feel restless or irritable when you're not betting.
I hide my betting from family and friends.
Regularly spending more than your set budget.
Betting is negatively affecting your work, studies, or relationships.
I've tried to stop betting but couldn't.
Signs of Problem Gambling
One of the most important aspects of responsible gambling is recognizing the warning signs in yourself or someone you care about. At www89, we believe that early identification makes it much easier to seek help.
Behavioral Signs
- Continuing to play after losses with the mindset of "I'll win it back this time."
- Spending more time or money than your set limits allow.
- Getting angry or defensive when asked to stop betting.
- Borrowing money or dipping into savings to fund betting.
Psychological Signs
- Feeling overly excited while betting and empty or low when you're not.
- Trouble sleeping, difficulty concentrating, or increased anxiety.
- Feeling guilty about betting losses but being unable to stop.
Social Signs
- Withdrawing from family and friends.
- Neglecting work or studies and seeing performance suffer.
- Facing financial difficulties and hiding the reasons from others.
If you notice these signs, seek help right away. It takes courage, not weakness. www89 is always here for you.
Help a loved one
If you think a friend or family member may be struggling with problem betting, talk to them directly — without judgment, with care. Here are some ways you can help:
- Listen: Listen to them without judgment or criticism.
- Provide Details: Let them know about www89's responsible gambling tools.
- Help Center: If needed Help Centerto reach us all at once.
- Be patient: Change doesn't happen overnight — patience and empathy are your greatest tools.
Remember, addiction is a health condition — not a character flaw. With the right support, recovery is entirely possible.
Minor Protection
Www89 is an 18+ platform. We do not allow minors to register or place bets under any circumstances. Age verification is mandatory at registration and confirmed through our KYC process.
If there are children or teenagers in your household, the following steps are recommended:
- Use a PIN or password to lock your device.
- Do not save the www89 app or website in your browser.
- Never hand your device to others while still logged in.
- Educate children about online betting and its risks.
If you suspect a minor is using www89, please notify us immediately at support@www89.ws.
Responsible Gambling Q&A
Straightforward answers to the most frequently asked questions
Start safe, play responsibly
Join www89 and make use of our responsible gambling tools right from the start. Keep the fun — and stay in control.